CUSTOMER SUPPORT
Shipping & Delivery

 

Turnaround


All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

Carriers


We use the following carriers to deliver our orders:

USPS, UPS & FedEx

Order Tracking

If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the price of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Tracking Your Order

 

In some cases, your order may be split into multiple shipments. You will receive separate Shipping Confirmation emails for any additional items.

If you are a registered customer, you can check the status of your entire order by going to your Order Status Confirmation email notification which was sent of the Amir & Zax website.

tel: 1.757.524.1037

mon-fri: 8am - 5pm (EST)
email:     amirandzax@qualityservice.com

Money Back Guarentee
 

15-Day Money-Back Guarantee

 

If you are not pleased with your purchase for any reason, you are entitled to our 15-day, no-hassle money-back guarantee. Your account will be credited promptly.

Easy Returns

 

 

How To Return An Item


Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 15 days of your purchase.

1. Please email amirandzax@qualityservice.com or send a direct message to amirandzax.com to request a refund and we will assign you a tracking #.


2. Mail your returned item to:
Amir & Zax
Returns Department Tracking #

6478 Duquesne Pl.
Virginia Beach, Virginia 23464


3. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Some items can not be returned if they are opened. These include music, software, bath and body products.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.


Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.

Exchanges

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

FREE SHIPPING & RETURNS
Free shipping on all orders over $100
MONEY BACK GUARANTEE
100% money back quarantee
ONLINE SUPPORT 24/7
You can contact us at anytime

Amir & Zax Store

OUR STORE

AMIR & ZAX, LLC.

1-757-524-1037

amirandzax@qualityservice.com

Virginia Beach, VA.

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2019 Amir & Zax LLC All Rights Reserved.