Shipping & Delivery
All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
We use the following carriers to deliver our orders:
USPS, UPS & FedEx
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the price of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
Tracking Your Order
In some cases, your order may be split into multiple shipments. You will receive separate Shipping Confirmation emails for any additional items.
If you are a registered customer, you can check the status of your entire order by going to your Order Status Confirmation email notification which was sent of the Amir & Zax website.
mon-fri: 8am - 5pm (EST)
Money Back Guarentee
15-Day Money-Back Guarantee
If you are not pleased with your purchase for any reason, you are entitled to our 15-day, no-hassle money-back guarantee. Your account will be credited promptly.
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 15 days of your purchase.
1. Please email firstname.lastname@example.org or send a direct message to amirandzax.com to request a refund and we will assign you a tracking #.
2. Mail your returned item to:
Amir & Zax
Returns Department Tracking #
6478 Duquesne Pl.
Virginia Beach, Virginia 23464
3. Include in your package a signed letter stating the reason for your return and the original receipt.
Some items can not be returned if they are opened. These include music, software, bath and body products.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that you paid on the order.
If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.